Position Summary: Responsible for all operational activity including order entry, load planning, and load monitoring. Supervises salary associates, and is responsible for performance management. Actively involved in the hiring process as well as customer interactions. In this role, Operations Supervisors will be bonus eligible based on their performance and location performance. Operations Supervisor could earn up to 12% of their base for Max Performance. Major Responsibilities: Lead team of salaried employees (includes: performance review, corrective action, and goal setting) Provide detailed instruction to various personnel via email and phone Act as first level escalat