Customer Service Assistant Senior - Pavilion in Ann Arbor, MI for University of Michigan

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Customer Service Assistant Senior - Pavilion

Supply Chain - Warehouse Operations Customer Service Representatives are dedicated to providing quality customer service with an extraordinary degree of accuracy and enthusiasm to their customers. This role serves as the initial point of contact for customer inquiries and issues.Manage all incoming phone calls, emails, and fax for Pavilion Warehouse Operations. Support the inventory-related billing functions generated by Stockkeepers for Clinical units. Process and input all customer orders in a timely manner via Peoplesoft or manual steps.Consistently generate paperwork and necessary information required for customer orders. Handle customer returns in an efficient manner and assure proper credit is given to the customer.

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