Manage spend portfolio of $200m – $300m Professional Services spend with emphasis on Consultancy (Tier 1 & 2), Legal, Audit & Insurance
Develops & regularly maintains/up-dates short-, mid- and long-term category strategy globally, linking this strategy with overall business strategy/objectives, in alignment with departmental stakeholders (C-suite)
CM has and/or forges key strategic relationships with (strategic) suppliers/industry leaders and develops those relationships on behalf of JLL being mindful of long-term mutually beneficial and ethical objectives as well as providing the business with access to supplier innovation
CM is leading key strategic procurement projects and provides expert advice and guidance to the C-level community and business stakeholders across all 3 regions
The CM will recommend the qualification of appropriate service providers/supply partners to ensure that we have the best service provision available across the region to deliver value to our internal and sometimes also external clients
The CM is the ‘ambassador’ of best practice, usage of available technology (e-sourcing), innovation and initiatives through to the country/account sourcing managers, across the stakeholder community and optimizes the cost and quality of our services
Essential Duties and Responsibilities
Responsible for global category strategy development, execution and category performance of all category related activities & objectives for corporate category requirements as well as other JLL entities if required
Delivery of financial targets in line with business expectations. CM continuously drives the category opportunity agenda and self-sufficiently identifies, agrees and executes these projects
Accountable for creating strategic solution for specific commodity/service requirements, procurement event planning, RFP/quotation management, bid analysis and recommendations, liaison with internal stakeholders for contract approvals, savings reporting, documentation and compliance.
Create and manage the category project calendar, lead category events, bid process, commercial evaluation, recommendations, contract document preparation, functional reviews and approvals according to JLL Delegation of Authority. Compliance with JLL procedures as applicable
Rationalizes supply base and develops clear strategic supply partner framework and maintains this framework at senior supplier level
Use Global, Regional and Country, market and industry intelligence to identify and qualify new suppliers and use data to support the business and delivery of services. In addition, identify risk, threats and provide solutions for mitigation.
Supplier Relationship Management tools applied to manage relationship with JLL preferred supply base. Act as the internal issue resolution point and review performance regularly at least 4 times a year with relevant action plans and outcomes thoroughly documented
Provide functional leadership and peer group alignment, where appropriate and needed
Identify opportunities to develop and implement new policies and procedures, including rationalization of legacy policies and procedures
Actively engage in and support the use of e-procurement strategy, methodology and deployment
Prepare high quality papers and presentations for use with internal and external stakeholders and/or teams as required
Apply ethical company standards and ensure Global Procurement policy is applied at all times
Ability to Manage the Sourcing Process
Develop category plan with the ability to provide visibility such as supplier summaries, stakeholder engagement plans, contract summaries, and market insights that lead to both short and long-term strategies
Ability to negotiate and have proven strategies within areas of corporate spend
Lead development and execution of all sourcing-related functions: performing due diligence and assessment of prospective suppliers, executing RFPs/bids, negotiating contracts and ensuring effective transition to operations during implementation
Partner with C-level and the business to drive both immediate and sustained benefits to JLL Corporate
Bring strategic thought leadership to identify additional cost and operational efficiencies
Proactively manage internal stakeholder expectations and escalate at appropriate times
Savings - working with sourcing managers and key suppliers, ensure that savings initiatives ideas are being driven to maximize savings impacts
Ensure that the savings tracker across regions and globally is kept up-to-date for the category so that we can demonstrate value add to our internal stakeholders
Conduct Preferred Supplier performance review meetings, manage supplier scorecards, contract compliance and service obligations
Support a supplier diversity program
Subject matter expert for category and considered to be the channel of choice within JLL
- Global Sourcing Experience
- Professional Services Experience a must (Consultancy, Legal, Audit, and/or Insurance)
- Managed total spend over $100M
Internal Number: REQ92829
About Global Category Manager - Professional Services
We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.
We’re a Fortune 500 company. We work across 80 countries, in 280 different offices, with a team of over 77,000 individuals. And we look after a property portfolio of over 4bn square feet, all on behalf of our clients.
If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours.
Achieve your ambitions – join us at JLL!