The Workforce Department provides pre-certification training including, healthcare, Computer Numerical Control (CNC) machining, supply chain management and logistics, and technology. Our initiatives prepare participants for transition into skills training programs that lead to successful job placement. Reporting to the Manager of Workforce Development, the Program Coordinator’s role is to recruit, coach and engage participants in skills training, job readiness, and job placement.
Coordinate and assist with the recruitment, eligibility assessment, and enrollment of program participants.
Facilitate student orientation sessions and administer tests necessary for proper placement in bridge program.
Manage applicant records, including intake application and eligibility documents.
Prepare and maintain case file documentation throughout the duration of participation in the program, ensuring that data is entered in an accurate and timely manner.
Verify that student files comply with contract requirements including eligibility documentation, demographics, pre and post-tests scores and documentation of student achievement (employment, promotion, certification attainment, GED completion, etc.).
Manage student follow-up to support student retention and success by meeting/communicating with students to ensure they receive the support needed to complete the bridge, skills training, and career placement phases of their programs successfully.
Determine supportive service needs and advise clients on all social services for which they are eligible; may refer clients with special needs to internal staff and/or external resources as appropriate.
Provide individual and group-based career readiness training/workshops.
Develop and execute professional curricula related to job readiness and skills training preparation.
Assess participant’s job readiness and determine needs, provide career counseling, and assist participant with meeting long and short-term employment and educational goals.
Build relationships with potential employers to identify employment opportunities and coordinate the placement of well-prepared participants into those openings.
Cultivate relationships to build partnerships with workforce development entities, local economic development councils, and community stakeholders.
Manage department data collection and systems to support measurable program outcomes.
Prepare and submit weekly and monthly reports and required documentation demonstrating progress of weekly and monthly goals.
Collaborate with other agency programs on programming and agency-wide related events/activities
Handle walk-in and telephone inquiries and follow up with community members interested in Workforce programs.
Attend professional development relevant to serving program participants. Incorporate strategies learned in order to improve future service delivery.
Participates in regular Erie Neighborhood House staff meetings, funder and other required meetings
Assists with planning and execution of bridge program alumni events
Other related duties, as assigned
Please forward resume, cover letter, and list of three professional references by Friday, August 30, 2019 to:
Staff Development Manager | Human Resources
Erie Neighborhood House
1701 W. Superior St.
Chicago, IL 60642 send via
NO TELEPHONE CALLS PLEASE!
ERIE NEIGHBORHOOD HOUSE IS AN EQUAL OPPORTUNITY EMPLOYER
ACCREDITED BY NAEYC & NATIONAL AFTERSCHOOL ASSOCIATION
RECOGNIZED BY THE DEPARTMENT OF JUSTICE
UNITED WAY MEMBER
POSITION REQUIREMENTS/ESSENTIAL FUNCTIONS:
Bachelor’s degree preferred
Minimum of three years of experience performing workforce case management, counseling and/or coaching preferably to immigrants, career changers and/or youth
Knowledge of workforce development and employment services for chronically unemployed individuals or individuals experiencing poverty
Experience with creating and providing feedback with resumes and mock interviews
Professional writing skills and ability to assist with some grant writing
Comfortable and confident with public speaking
Ability to cultivate relationships with employers, participants as well as volunteers and confident with networking skills
Flexibility with work schedule & ability to travel around Chicago
Additional Salary Information: plus excellent benefit plans.
About Erie Neighborhood House
Erie Neighborhood House is a community service agency founded in 1870 that promotes a just and inclusive society by strengthening low-income, primarily Latino families through skill-building, access to critical resources and collaborative action.