Provide operational support to the LLP manager by providing leadership to individual contributors, and hourly workforce to ensure the execution of daily tasks and activities in a transportation control center environment, ensuring all customer requirements are met. Provide customer service in a manner consistent with company services and cost objectives. Responsible for all transportation order flow from order receipt to order delivery including capacity management and exception tracking. Responsible for all reporting and the delivery of customer metrics related to the daily work activity. Involved with customer meetings as necessary.
-Communicate performance standards that are specific and measurable, Interview hourly associates and provide recommendations for hire, Monitor attendance, productivity, and other performance markers and provide counseling and/or recognition to associates as needed.
-Supervise logistics operations including customer service, load planning, load tracking and exception management. Evaluate and recommend changes in preferred work methods to increase productivity of load planners and customer service associates. Assist in new associate training, Have a through working knowledge of the site's operating systems in order to ensure operational compliance and correct exception resolution, Complete all necessary records and reports in a timely and accurate fashion.
Closely manage associates' working hours and activities to minimize overtime and to meet or exceed productivity targets.
-Ensure day-to-day management and associate activities are in alignment with the location safety strategy, Provide associates with communication, training, feedback, and direction to ensure safe performance, Ensure compliance with all applicable regulatory agencies and company policies and procedures.
Growth / Customer Experience:
-Understand the location-specific customer goals & objectives, Ensure the customer knows that we are committed to helping them meet their objectives, Determine areas that could benefit from Continuous Improvement efforts.
Other projects and tasks as assigned by supervisor
-2 - 4 years related functional experience, leadership experience preferred
Bachelor's degree required, preferred in Business or Supply Chain
*-* Knowledge of Transportation Management and systems
Experience with bulk transportation especially multi-compartment scheduling
-Strong written/oral communication and organizational skills are required
-Advanced computer skills including Microsoft Word, Excel, Outlook and PowerPoint required
-Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening
-The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The associate must regularly lift and /or move up to 25lbs/12kg, frequently lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. While performing the duties of this Job, the associate is regularly required to stand; walk; sit and talk or hear. The associate is frequently required to use hands to finger, handle, or feel and reach with hands and arms.
Headquartered in Beachwood, OH, Penske Logistics is a wholly owned subsidiary of Penske Truck Leasing. With operations in North America, South America, Europe and Asia, Penske Logistics provides supply chain management and logistics services to leading companies throughout the world. Penske Logistics delivers value through design, planning and execution in transportation, warehousing, international freight forwarding and carrier management. Visit www.PenskeLogistics.com at http://www.penskelogistics.com/ to learn more.
Penske is an Equal Opportunity Employer, including individuals with disabilities and protected veterans.
Work Locations: 3000 Auburn Dr Beachwood, OH 44122
Primary Location: United States-Ohio-Beachwood
Job: Logistics/Supply Chain
Penske (Oracle) Job Name: Logistics/Supply Chain
Req ID: 1909729
Internal Number: 1909729
About Penske Truck Leasing
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