A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position, include your salary requirements, and outline skills and experience that directly relate to this position.
Please Note: This position is a two-year termed appointment.
ABOUT THE STEPHEN M. ROSS SCHOOL OF BUSINESS The Stephen M. Ross School of Business at the University of Michigan is a diverse learning community grounded in the principle that business can be an extraordinary vehicle for positive change in today's dynamic global economy. The Ross School of Business mission is to develop leaders who make a positive difference in the world. Through thought and action, members of the Ross community drive change and innovation that improves business and society.
Ross is consistently ranked among the world's leading business schools. Academic degree programs include the BBA, MBA, Part-time MBA (Evening, Weekend, and Online formats), Executive MBA, Global MBA, Master of Accounting, Master of Supply Chain Management, Master of Management, and PhD. In addition, the school delivers open-enrollment and custom executive education programs targeting general management, leadership development, and strategic human resource management.
About the Center for Positive Organizations The Center for Positive Organizations (CPO) at Michigan Ross brings world-class transformational research to students and leaders through articles, books, events, tools, teaching, and organizational partnerships. We are the leading research hub focused on the leadership, strategies, systems, culture, and practices of high-performing organizations that enable people to be their best selves in the workplace (a field founded here called Positive Organizational Scholarship). Our office is a working model of positive practices such as working from each other’s strengths, stand-up meetings, and showing appreciation, compassion, and gratitude.
Learn more about the Center for Positive Organizations at: positiveorgs.bus.umich.edu.
Purpose This position will manage programmatic and logistical elements of CPO’s primary business membership group, the Positive Organizations Consortium, and will assist in the development and growth of the group and develop deeper relationships with existing members. This position will also help execute CPO’s overarching integrated marketing communications plan that supports strategic efforts for growth in learning programs, research, stewardship initiatives, and external partnerships.
Contributes to our positive and inclusive work community by building trusting partnerships across the school, continually learning, creating impactful experiences, and working with a sense of ownership for outcomes. Approaches this work with a commitment to diversity, equity, and inclusion; treating others with respect, dignity, and in a manner where individuals feel they belong; listens, values feedback, and learns from the perspectives of others.
Preparing, writing, and reviewing communication materials for a variety of media including websites, newsletters, email, and social media platforms.
Design and execute multi-channel event marketing plans.
Manage multiple email marketing campaigns (via MailChimp and Ross’ internal email platform) including writing/reviewing messages, scheduling delivery, and managing distribution lists.
Write and update content on multiple CPO-managed websites using the Wordpress CMS.
Create, schedule, and analyze social media campaigns (mainly via Facebook, Twitter, and LinkedIn).
Provide light graphic design, typically utilizing existing Adobe Creative Cloud templates.
Take event photos (when a professional photographer hasn’t been hired), edit, and post to various platforms.
Work with vendors, such as printers, to request quotes and support production needs.
Consortium Program and Project Management
Develop, plan, and execute Consortium events, workshops, and/or meetings by managing logistics, facility reservations, staffing, preparing agendas, communicating with attendees, making travel arrangements, and attending/hosting. The position will also assist in the content/theme planning of the events.
Oversee and maintain project timelines and deadlines.
Convene webinars for the Consortium.
Participate in organizational meetings with faculty and program directors on design, finance, and operational aspects of the CPO Consortium.
Coordinate design and distribution of program materials, website content, presentations, and other communications projects as necessary. For example, manage member newsletter by writing and sourcing research-based content, designing, and distributing via MailChimp.
Solicit and respond to feedback regarding various aspects of the Consortium.
Develop and maintain database of prospective members, corporate contacts, etc.
Work with Managing Director to identify and implement opportunities to enhance the Consortium by continually examining the external market and other programs/initiatives.
Track and update member information and files; keep member information accurate and consistent throughout all materials.
Consortium Member Relationship Management
Form partnerships with select group of members aimed at increasing sales through deepening relationships and expanding range of customer base.
Collaborate with internal and external partners as needed to meet objectives, while working within budget parameters.
Understand organizational strategies of current and potential members, and how we can best help achieve mutual goals.
Strengthen existing customer base and identify and cultivate prospective members.
Communicate propositions verbally and/or in writing to current and future clients.
Collaborate with other Ross and university departments in developing opportunities for promoting the Consortium.
Facilitate execution of the Consortium’s objectives by identifying and fostering key relationships within the school, campus, local, and national levels.
Consortium Financial Management
Plan and track the annual budget for the Consortium.
Ensure that program costs remain within projected budget guidelines, and execute events and projects within budget. Monitor expenses, conduct reconciliations, and prepare reports on activity costs.
Manage member renewal process, invoice new members, and reconcile all financials.
Bachelor’s degree and three years of related experience or equivalent combination of education and experience
Demonstrated project management, event planning, and organizational skills; strong attention to detail
Ability to exercise initiative as a critical member of a team and to work independently with high efficiency and productivity
Professional demeanor and customer-service oriented manner
Proven ability to successfully interact with a diverse group of people
Excellent communications skills with prior experience writing content for both print- and web-based outlets
Ability to work effectively in a fast-paced, dynamic environment with multiple and sometimes conflicting priorities
Ability to manage multiple tasks and meet deadlines in a timely manner
Excellent analytical, problem-solving and decision-making skills
Ability to handle sensitive and confidential information
Proficiency in MS Office applications (Word, Excel, PowerPoint), Adobe Creative Cloud, Google cloud-based software.
Strong working knowledge of CMS-like website platforms (Wordpress is ideal)
Experience developing or coordinating email marketing campaigns, with basic knowledge of HTML code and MailChimp (or similar email marketing platform)
Experience coordinating social media campaigns
Skills testing may be required.
Physical Demands/Work Environment
The person in this position routinely communicates with students about financial aid, programs, events, activities, etc.
The person in this position routinely presents information at events
The person in this position occasionally moves through the building to attend meetings/events and access files or information
May require work during early mornings, nights, and/or weekends
Domestic and/or international travel may be required
Michigan Ross values a culture of diversity, equity, and inclusion. We are committed to the development of diverse and culturally intelligent staff who thrive and contribute to a positive and inclusive environment.
The statements included in this description are intended to reflect the general nature and level of work assigned to this classification and should not be interpreted as all-inclusive.
Job openings are posted for a minimum of seven days. The job may be removed from posting boards and filled any time after the minimum posting period has ended.
The University of Michigan is an equal opportunity/affirmative action employer.
Internal Number: 175143
About University of Michigan - Ann Arbor
A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For" survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.