Flex is a leading sketch-to-scale™ solutions company that designs and builds intelligent products for a connected world. With more than 200,000 professionals across 30 countries and a promise to help make the world Live Smarter™, the company provides innovative design, engineering, manufacturing, real-time supply chain insight and logistics services to companies of all sizes in various industries and end-markets. For more information please visit our careers page at www.flex.com.
Industry: Electrical / Electronic Manufacturing
Type: Public Company
Headquarters: 2 Changi South Lane, Singapore, 486123
The Director of Global Program Management will be based at a Flex Medical site. We have locations in San Diego, CA, Irving, TX, Buffalo Grove, IL ; the position will require 30-50% travel. The objective of the role will be to ensure there is a common interface to the Customer and between the multiple sites; focuses on tactical execution that affects the strategic relationship between Flex, Flex NPI team and the Customer; continues to monitor and reduce program risk, while maximizing program profitability. Provide site interaction, site ramp support pre-launch, participate in lesson learned reviews, monitor, and report ramp progress.
We are looking for someone who demonstrates:
Passionate customer focus
Thoughtful, fast, disciplined execution
Tenacious commitment to continuous improvement
Relentless drive to win
Here is a glimpse of what you’ll do:
Ensure alignment of defined strategies between the Flex manufacturing sites.
Monitoring of key milestones ensuring adherence to identified timelines and deliverables of key objectives for specific activities.
Ensure commonality between each of the manufacturing sites.
Ensure compliance reviews to GMP standards for Medical Manufacturing
Part of escalation process.
Manage customer relationship on a Global basis and is the Customer single point of Contact, Globally for all product programs and operational performance issues escalated beyond site Management.
Facilitate internal communication between Flex vertical partners.
Facilitate external communication between customer and Flex Sites.
Ensure Customer’s expectations are clearly communicated and are being met within Flex.
Act as the leader and sponsor for Global customer FPLC projects and has sign off responsibility at the phase gate reviews
Coordinate / manage Global Customer business reviews on a quarterly basis
Input into Customer Contract development and ensures Contract requirements are adhered to by both operations and customers.
Co-ordinate full or part system programs, between different Flex organizations (e.g. PCB, Enclosures, B/P, Plastics, Design & Test etc.) and functions (e.g. Supply chain, Manufacturing, Design, Quality etc.).
Identify additional opportunities within a division/segment or account and support the integrated sales proposal.
Ensure cost reduction plans are in place to meet customer targets.
Establish and manage Business Resumption plans for all customer commodities.
Conduct operational reviews to ensure Flex and Customer requirements are at the required levels.
Input into future Flex operational and manufacturing strategies to support customer business strategies.
Ensure Use and Sharing of best practices and Standardization of Flex and Customer processes and procedures.
Establish performance measurements for Global PM Organization to maximize profit and reduce liability (CSMP, KOI, P&L etc.).
Conducts CSMP with Customer Senior management.
Ensure CSMP schedule is adhered to and improvement actions are implemented and communicated to the customer.
Facilitating solutions for Flex and the customer.
Setting and resetting customer expectations.
Here is some of what you’ll need (required):
8-10 years relevant program management experience
Minimum of 1-2 years medical device manufacturing experience
Experience managing multiple projects
Global PM experience required:, experience with high product revenue and high visibility areas
MS Projects and Excel proficiency required
Here are a few of our preferred experiences:
Degree in relevant field strongly preferred
Program management certifications a plus: PMI
OEM Project Management Preferred
Lean/Six Sigma certifications
Flex Flow and Baan experience a plus
Experience with Fortune 500 customers
Here are a few examples of what you’ll get for the great work you provide:
Full range of medical benefits, dental, vision
Employee discounts at local retailers
Sales - Marketing - Account Mgmt
Flex does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. Flex does not discriminate in employment opportunities or practices on the basis of: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status or any other status protected by law. Flex provides reasonable accommodation so that qualified applicants with a disability may participate in the selection process. Please advise us of any accommodations you request in order to express interest in a position by e-mailing: email@example.com. Please state your request for assistance in your message. Only reasonable accommodation requests related to applying for a specific position within Flex will be reviewed at the e-mail address. Flex will contact you if it is determined that your background is a match to the required skills required for this position. Thank you for considering a career with Flex.
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Internal Number: WD048995
Flex is a leading Sketch-to-Scale™ solutions company that designs and builds intelligent products for a connected world. With more than 200,000 professionals across 30 countries and a promise to help the world Live smarter, the company provides innovative design, engineering, manufacturing, real-time supply chain insight and logistics services to companies of all sizes in various industries and end-markets.
We believe in a brighter tomorrow and what people can do when our lives are connected. That’s why every day we set out to do one thing–-create a smarter, more connected world. Our focus is developing and empowering talented people to deliver on their potential, providing employees with a healthy, safe and secure workplace.
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