The Operations Supervisor will provide operational leadership to individual contributors, and hourly workforce to ensure the execution of daily tasks and activities including loading/unloading of trailers, cross docking and picking/selection of product and customer service operations in a manner consistent with company services and cost objectives. Supervise approximately 15-25 hourly associates. Also, supervises most processes directly including workforce and equipment scheduling. Responsible for taking effective and consistent corrective action when necessary and making disciplinary decisions up to written warning level. Review overall and individual production goals. Monitor product throughput daily.
Night Shift Position – Weekends Required.
-Communicate performance standards that are specific and measurable through daily meetings with team.
-Apply effective communication and motivational techniques in supervising and counseling subordinates.
-Monitor attendance, productivity, and other performance markers and provide counseling and/or recognition to associates as needed.
Supervise and coordinate the most efficient unloading of inbound shipments, orderly
stacking of product, and the picking and staging of outbound shipments in accordance
with the highest possible levels of quality.
-Ensure inbound and outbound shipments are accurate and free of damage.
Evaluate and recommend changes in preferred work methods to increase productivity of warehouse operations.
-Establish objectives, plans, and schedules and ensure that resources are available for completion of established operational assignments
Achieve daily productivity and resource efficiency goals by tracking specific metrics, including workflow and labor costs for production teams.
-Assist in new associate training.
-Provide relief coverage for operational duties when associates utilize time-off or are absent from the shift.
-Have a thorough working knowledge of the site's operating systems in order to ensure operational compliance and correct exception resolution.
-Complete all necessary records and reports in a timely and accurate fashion.
-Assure staffing levels in accordance with production goals.
-Responsible for cross communication between shifts.
-Maintain a clean, neat, and orderly work area.
-Ensure compliance with financial policies and procedures such as inventory accuracy and control, returns, damages, etc. Understand the relationship between decision-making and profitability. Closely manage associates' working hours and activities to minimize overtime and to meet or exceed productivity targets.
-Ensure day-to-day management and associate activities are in compliance with the location safety strategy. Provide associates with communication, training, feedback, and direction to ensure safe performance. Thoroughly investigate and report all safety accidents and violations in a timely manner. Ensure compliance with all applicable regulatory agencies including OSHA and MSDS standards and company policies and procedures.
Growth / Customer Experience:
-Understand the location-specific customer goals, KPIs & objectives. Ensure the customer knows that we are committed to helping them meet their objectives. Determine areas that could benefit from Continuous Improvement efforts.
-Properly plan work assignments to ensure effectives use of warehouse equipment. Work with hourly associates to ensure they understand safe and efficient operation of equipment.
Other projects and tasks as assigned by supervisor
-5 years related functional experience
-High School Diploma required
-Bachelor's Degree preferred
-Expert knowledge of material handling equipment required.
-Advanced skills with warehouse management systems required.
-Previous supervisory or management experience required.
Strong written/oral communication and organizational skills are required
-Advanced computer skills including Microsoft Word, Excel, Outlook and PowerPoint required
-Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening
-The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The associate must regularly lift and /or move up to 25lbs/12kg, frequently lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. While performing the duties of this Job, the associate is regularly required to stand; walk; sit and talk or hear. The associate is frequently required to use hands to finger, handle, or feel and reach with hands and arms.
Penske is an Equal Opportunity Employer, including individuals with disabilities and protected veterans.
Penske Logistics is a wholly owned subsidiary of Penske Truck Leasing. With operations in North America, South America, Europe and Asia, Penske Logistics provides supply chain management and logistics services to leading companies around the world. Penske Logistics delivers value through its design, planning and execution in transportation, warehousing and freight management. Visit www.PenskeLogistics.com to learn more.
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