QSC seeks an experienced Director of Sales & Operations Planning (S&OP) who has global accountability for all business units’ methods, processes and tools for S&OP. In addition, this individual will lead the continuous improvement initiatives for the S&OP team.
This person will lead the QSC’s S&OP initiatives to align with the objectives of the global enterprise organization and its strategic goals. They will also be responsible for developing the skills of the Global Planning group to achieve and sustain corporate objectives. As Director for this functional area, this person shall be required to project manage rollout of the Global Planning functional initiatives ensuring the project is executed on schedule by collaborating and influencing team members to achieve results. Monitor and report progress against plans and achievement of continuous improvement and progression to higher assessment levels.
Duties and Responsibilities:
Implements required S&OP organizational structure, maintains and manages associated staff
Manages standard process and procedures to facilitate S&OP cycle across the business facilitating decision making, action planning, and accountability:
Ensures accountable and appropriate input from all sources (Engineering, Sales, Product Management, Operations, Finance, Distribution) into each step of the S&OP cycle
Creates, monitors, and maintains S&OP metrics and key performance indicators, identifying resulting risks and opportunities to help drive the D&D business.
Consolidates and analyzes demand and supply information for the operational, tactical, and strategic plans.
Supports ad hoc and established gap analysis.
Develops advanced analytical tools and reporting to support the entire S&OP process.
Drives objectives for on-time delivery, lead times, inventory turns, etc.
Helps facilitate cross-functional communication in support of major S&OP initiatives, new product launches, line extensions, promotions, discontinuations, productivity projects, decision-making modeling of process flow, inventory levels, cost of manufacturing, distribution, transportation, etc.
Identifies short-term and mid-term capacity risks, driving recommendations through the S&OP process.
Works closely with supply and demand teams to develop ideal demand forecast.
Reviews short term demand plans, follows up on their execution with customer demand planning to align forecast with order book and short term outlook.
Performs analysis on forecast accuracy KPIs measuring sales vs plan. Identify root causes, define and communicate corrective actions collaborating with other functions. Propose forecast adjustments and validate with Product Management and Sales.
Improves forecast accuracy, and planning process by performing root cause analysis.
Monitors inventory levels and actively steers the corrective action plan with regards to slow moving and obsolete/ excess stock.
Leads the monthly functional business review meetings and Final Executive S&OP meeting.
Education and Experience:
BA/BS college degree or its equivalent in relevant area Supply Chain, Logistics, Operation Management, Industrial Engineering, Statistics, Economics, Finance, Mathematics, etc.; MBA a plus.
APICS CPIM/CSCP or Forecasting/Planning Certification a plus
5-10 years of broad and deep supply chain experience - planning, inventory management, PLM, sourcing, P&L business aspects, and modeling related experience.
Strong project management skills and experience leading continuous improvement projects with proven results.
Detailed and deadline-orientated to meet regular and periodic needs of the business for accurate and timely information. Must demonstrate capability of thoroughly reviewing and sense-checking results so that analysis is right the first time.
Strong communication skills, excellent interpersonal and influencing abilities, with the ability to build credible relationships with multiple functions.
Strong focus on process/controls, excellent analytical skills, with the ability to effectively work under pressure and to meet challenging targets
Expertise in synthesizing and analyzing demand-relevant information;
Ability to analyze and process business information and insight and translate these into new opportunities and forecast scenarios.
Capable of independently performing complex analysis where data gathering, working with internal and external stakeholders, selection of analytical methods, and synthesizing many quantitative and qualitative inputs is required.
Strong analytical capabilities including advanced knowledge of Excel developing complex formulas
Critical thinking and problem solving skills, including knowledge of operations tools and concepts. Lean Expert or Six Sigma certified preferred.
Ability to work with teams, cross-functionally, and contribute positively in projects.
Demonstrated understanding of supply chain processes and inventory management strategies.
Possesses a complete understanding of Material Requirements Planning concepts and systems (e.g., planned versus unplanned demand, economic order quantity, cycle stock, safety stock, resource planning, material type, manufacture, lead times)
Founded nearly five decades ago, QSC, LLC, is a globally recognized leader in the design and manufacture of professional audio/video system solutions. The company manufactures in its 81,000 square foot, state-of-the-art facility, located in Costa Mesa, California. Select partners in Asia provide additional manufacturing. Located on 51,000 square feet of office space on the same campu...s as the manufacturing facility are the QSC Corporate Offices, Engineering, Sales, Marketing, Technical Support and Service. Additionally, QSC has offices in Boulder, Colorado and Hong Kong, with sales and support staff located throughout North and South America, Europe, Asia and the Middle East. QSC maintains a local warehouse and distribution facility in Costa Mesa and Corona, with other facilities in Tennessee, Belgium and China.
Employing over 500 people, QSC is widely recognized as a great place to work, attracting the best and brightest individuals from all over the world. The company strives to provide a casual and fun work environment where people are genuinely excited to bring forth their best and let their talent shine. QSC offers its employees an exceptional benefits package, further enhancing its ability to attract and maintain talent, and is a 5-time recipient of the Orange County Register’s “Best Place to Work” award. Please visit us as www.qsc.com!