The Retail Industry Leaders Association is a dynamic organization representing many of the most recognized retail brands in the United States.
Summary of Position: The Manager of Conferences & Events will support the conference planning teams in the development and execution of exceptional conferences, meetings and events. We are seeking someone who is excited about the retail industry, has a can-do attitude and values customer service. This position reports to the Senior Director of Meetings & Events and is based in Arlington, Virginia right above the Rosslyn Metro Station.
RILA Core Values: • Integrity– Operate with the highest integrity and respect for each other and the brands we represent • Service– Delight members with service beyond their expectations • Change– Learn from experiences, adapt and constantly improve • Team– Collaborate with one another to achieve more and celebrate wins together
Position Responsibilities: • Assist senior director of meetings and events, retail operations team and other staff in committee coordination, program development and meeting logistics for annual conferences • Act as key staff contact for conference steering committees for Retail Supply Chain Conference and Retail Asset Protection Conference • Schedule and organize steering committee meetings and conference calls, and develop and produce committee meeting agendas and materials • Manage and execute communication with conference speakers and manage their needs including: audiovisual requirements, hotel accommodations, and collection of speaker presentations and materials • Manage development of all detailed components of conference educational programs and ensure adherence to deadlines throughout months-long conference planning timeline • Update and maintain conference attendee resources and online agenda, conference apps and program matrices • Act as key staff contact for conference registrations and activities for the annual Retail CEO Forum • Review hotel contracts for meeting space layouts, reservation cut-off dates and timelines and ensure the fulfillment of all hotel amenities and concessions • Assume primary responsibility for conference signage orders and proofing, staff and speaker housing and transportation management, shipping materials, tracking andinventory of all conference shipments, inventory and ordering of conference supplies, onsite room setup for handouts and materials, and other responsibilities, as assigned • While onsite at conferences, manage breakout session speakers, presentations, and interact with AV teams to ensure smooth flow of sessions • Create and oversee post-conference attendee surveys • Analyze results of session and post-conference surveys, prepare conference statistics, and present analysis in coordination with research team for internal and conference steering committee use • Assist with travel arrangements for staff and special groups of attendees at conferences • Review conference invoices for accuracy and approve for payment • Perform other duties/special projects as assigned
Education, Skills and Experience: • Four (4) year college degree required. • Minimum of 3 years’ experience in event management preferred. • Ability to meet deadlines, manage time well and perform job responsibilities without constant supervision. • Professional demeanor and comfortable working with top level executives, internal customers and vendors. • Ability to problem-solve, manage crisis situations effectively and maintain composure under pressure. • Strong customer service mentality with a proactive and positive attitude. • Excellent interpersonal skills and ability to work well in a team environment and independently. • Exceptional attention to detail, quality and accuracy. • Excellent proofreading skills. • Proficiency with standard desktop software including all Microsoft Office programs
Other requirements: • Ability to travel to meetings and conferences • Ability to work with immediate supervisor who works remotely
All RILA Staff: • Communication • Collaboration • Decision-Making/Problem Solving • Initiative • Member Focus • Planning and Organizing/Managing Work • Quality Orientation
Technical Competencies: • Administrative support (intermediate) • Event Scheduling & logistics (intermediate) • Knowledge of Microsoft (intermediate) • Knowledge of systems (intermediate) • Project administration (basic)
RILA offers competitive benefits - 401k, health, dental and vision, paid time off, holiday leave, professional development opportunities, and more.
The Retail Industry Leaders Association (RILA) is a trade association of the largest and fastest growing companies in the retail industry. Its member companies include more than 400 retailers, product manufacturers, and service suppliers, which together account for more than $1.4 trillion in annual sales. RILA members operate more than 100,000 stores, manufacturing facilities and distribution centers, have facilities in all 50 states, and provide millions of jobs domestically and worldwide.